Alienware black screen after login.
Hello! That happened to my old laptop too.
Alienware black screen after login In the Task Manager window, click on File at the top left, then select Run new task. Jul 17, 2022 · when screen would go black, the keyboard would also go black, almost like the unit was losing full power briefly, nothing was on the screen at all, many times it would do this it would be totally dark, the machine was totally dead briefly, then would just come back to life to a lock screen, odd for sure, but happened numerous times on two Hey Guys I had the same thing happen to my M16 With intel and RTX4080. The power button LED will also blink when this happens. The monitor will be working fine for a few hours, then it may go black for a second. The power light lights up, and it is amber or orange. The Power light is backlit and does come on, then goes off and back on again, after which it stays on. They then need to do ctrl+alt+del 3-5 additional times to get a login window. Dec 12, 2024 · After contacting customer support, I was told that if the monitor goes black but the sound continues, the problem is not with the monitor but with the PC. Oct 26, 2019 · Currently, my laptop is projecting its screen to a desktop monitor with its lid closed. Dec 6, 2023 · I can see the camera light blinking for the Windows Hello login and then it turns out as if the login is successful (I obviously can't verify that). Weird thing is the Diag that we ran after the keyboard replacement didn't come up with any issues. However, when I attempt to boot it up, it goes to a black screen with an unblinking line and will not go foreward from there. I’m able to get into the BIOS, but on normal boot I see just a black screen. Aug 11, 2021 · If screen and its backlight still not working, the HDMI connection to external monitor test still says there is no GPU output signal, POST still fails to complete with diagnostics errors, please hold down the power-on button to see if reset laptop function gets screen to work. I tried:. Then I ran Windows Update again and upgraded the drivers with a third party app. I don't think this is a graphics driver issue as this occurs on the laptop alone (while using the integrated graphics card) and also while the laptop is connected to the monitor via hdmi and uses the dedicated graphics card (0% activity on the integrated card). The black screen issue while watching YouTube could be related to power settings or driver issues. Sort of knew it won't work. It does occasionally blink to black when i open spotify web or discord. Imagine what will happen to these new laptops after 2-3 years :D sorry Jan 23, 2023 · Start your device and see if the black screen persists. 82K subscribers in the Alienware community. You have confirmed that Alienware 17 R4 in Safe mode runs the basic Windows operating system. setting the screen to do nothing when the lid is closed allows it to come back though after I have picked up the screen. I shut it down, and when I turned it on again the next day, blank screen. We have tried restarting, etc. Tried M18 Ryzen 9 Black Screen Technical Support I have seen alot of people having the same issue im having with my New M18 but cant find what the fix action was. The specific platforms are: Alienware Area-51 R4 and R5 ; Alienware Area-51 Threadripper Edition R3 and R6 ; Alienware Area-51 Threadripper Edition R7 Mar 3, 2023 · Got myself the monitor Alienware 27 Gaming Monitor AW2723DF and had a problem that after the PC starts up and if my refresh rate is set to 240Hz, the screen is flickering / randomly shutting do Got my monitor last week and I've been trying to figure out how to fix this problem. How can I fix a laptop screen that is only displaying a black screen with a cursor? If your laptop is displaying a black screen with just the cursor or mouse pointer, it's likely a software issue, such as a corrupted user profile or system files. And the keyboard does not respond. Hey everyone. I think the update of NET Framework 4. I get to the login screen normally. The screen will then go black, but the lights on my keyboard and mouse switch over to their default profiles, as if it booted up fine and just wasn't showing the screen. __I reimage a lot of OEM laptops, I always manually update my OEM images in a virtual machine so that Windows updates don't waste my time! I mainly install Windows 11, but I've had Windows 10 give me the same black screen with mouse pointer after… Oct 27, 2018 · I replaced the cable but no luck so I tried putting it back together as loosely as possible, no screws, not snapping panels in, etc and the screen came on. 1 by double clicking on the . When I shake my mouse or press my wireless keyboard, my external monitor stays black and the entire thing is unresponsive. It has the exact same problem out of the box. So I removed it and kept the new ones in white slots only. Fix 6: Reset or update the Bios. Welcome to the unofficial community for Alienware. It started yesterday morning. Nov 21, 2024 · The Virtual Machine Connection shows only a black screen, the state is running, and in the summary at the bottom, I can see that the VM is still showing a normal display. The dell loading screen appears, but after it loads it is stuck on a black screen, with a white underscore flickering as though I should be able to type something, but when I try to click a key, it makes a beeping sound. My screen remained black, even after a reboot, but by using the AMD card as the one driving the screen I was able to boot back into Windows and apply the patch as described by you. Symptoms: Laptop boots normally. Oct 9, 2024 · After logging in, when the black screen appears, press Ctrl + Shift + Esc to open the Task Manager. The only time I encountered no signal is on initial boot (Alienware logo shows up) no circle at the bottom and it goes dark. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. 1. someone else had a similar problem and he got a black screen after signing into windows he solved the issue by rebooting his laptop in safe mode, creating a new windows account while in safe mode, restarting the laptop and then logging in into the new account Aug 23, 2015 · My son has an Alienware computer w/Windows 8, which is only 6 months old. Yeah, it turned blank at that state. I set it up to go to "Sleep" when I close the lid. Dec 1, 2023 · I have an Alienware M16 that I bought recently. Aug 10, 2021 · EDIT: everything is not well, as a few hours later, the screen was mostly black after a wake-up from sleep: the clock was displayed, as were the power and wifi icons in the lower-right corner, but the background was black and no way to log on; neither using a fingerprint nor using a password. Hey, I have an Alienware m15 Laptop and whenever I login after restarting, the screen goes black and I can only see my cursor. I shut down, waited, reboot and no desktop. I tried all manner of keypresses and the only one that did anything was Windows L, it brought up the log in screen but when I logged back in, no desktop, just a black screen. Aug 7, 2024 · Hi, A bridge BIOS is available for installation. Feb 7, 2024 · After Windows 11 22H2 update, after a reboot or lock screen or sign out, when a user does ctrl + alt + del they get a black screen sometimes with a mouse cursor. Sep 22, 2020 · My dell computer is a bit old, however the computer is stuck on a black screen when i turn it on. Power light and keyboard turn on, power light flashes 2x red and 3x blue, screen stays black. Then i did reset windows, this time again after updates showing black screen when i do login. You will see a completely black or white screen with a movable mouse pointer. Sometimes when booting? Hey guys i've only got my new laptop since august and now experiencing problems when booting or after my screen turns idle i can't get it back on by just pressing a key. I tried putting back the old ram too but that did not help. Then held down power button for what seemed over 30 sec and after a short time I got back into the bios. Jul 5, 2024 · Recently when employeers boot up the computer and type in their log in information they get met with a black screen with only a cursor. Some Windows users claim that their laptop screen went black after a recent Windows update. The Alienware writing just under the screen work fine as do the tobii eye tracker lights just under Device is Alienware 17 R4 with a GTX 1070 graphic card. I've tried every single conceivable method to diagnose or fix it, and not a single one works. Today i got into the bio and disabled the hybrid graphics. After that my screen went black and nothing showed up on my tv. Jul 1, 2018 · Edit: When booting I get the Alienware logo on the laptopscreen, and the spinning dots, then the screen goes blank and the windows 10 logon screen appreas on the HDMI monitor, and nothing ever happens on the laptopscreen. I just got a m18 as well having same issues. 8 was the problem , because that update was the one uninstalled. If Dec 28, 2021 · @crimsom unfortunately not just a black screen no matter what. The only thing I’ve done that fixes this is exiting the VM connection, and reconnecting to Mar 24, 2013 · Whether I configure it to goto sleep via closing the lid, or pressing the power button, both produce the same outcome which is a black screen that doesnt come back on. But after laptop got hibernated, I started seeing black screen again. On top of the flickering lines my screen turned black randomly for a few seconds every now and then. I undervolted the laptop but still the issue happens. So, with it on, I started snapping panels back in and the screen cut out when I pushed down on the panel over the part of the cable that plugs into the motherboard. The screen either stays black, or flashes a weird line/lines on the screen for half a second, then goes black, or goes to the bootscreen flashes then stays black, or just stays on the loading boot screen. If you need to downgrade to a previous version due to issues with the latest update, please contact tech support via the "Get Help Now" chat button located at the bottom right corner of the page. Wouldnt turn back on just black screen. Feb 16, 2023 · Yeah, I had forced it to shut down after about 30 minutes and it still stuck at the "Please wait" screen after booting it back up. Sometimes it will do this 2 or 3 times consecutively. 1 and 7I I’m having the same issue except that mine won’t turn back on at all. Click our DELL-Cares username, on the right click, "Send this user a private message". Now I'm running Windows 11 fine, but with the Windows 10 Jan 30, 2017 · Alienware M18x-R1, Windows 10, screen goes black on login, or randomly after 10~min of use Hello, I would greatly appreciate any kind of help i can get on this. Was a driver issue for me within Windows. I go to try and install nvidia drivers again and, boom, black screen. Next day I was able to get the login screen and was able to login. And everything seems working fine except the black screen. , and the Alienware logo pops up but then the hard drive loads a black screen where the only thing showing is the aforementioned Hello! That happened to my old laptop too. Soon as it logged me in it went black. By the cursor size I can tell that it's in a low resolution, probably 800x600 (compared to my usual 1920x1080). Black screen followed by a reboot. Type explorer. There is also the power off button with Sleep, Shut down, and Restart. Whenever I go lock my laptop and go off to do something else, my screen turns off after awhile. I boot to a black screen. Nov 26, 2023 · My ~2 years old Alienware x15 R2 stopped working. I've updated all the drivers and Windows itself and even tried clean installing the drivers but it still hasn't resolved the issue. 10. If the computer doesn’t respond to the previous key combination, Windows is being Mar 27, 2019 · TLDR downloaded and ran the latest driver from Nvidia (driver only not Geforce experience, Custom Install) during the final part of the driver installation process when the screen flashes a couple times, the 2nd blink it just remained black, I waited like that for a long time and the screen Oct 11, 2013 · Permanent black screen after screen turns idle. He installed Windows 10 last week and a black screen appeared that contained a cursor, but no login text boxes. I tried fresh install to Windows 11 two times, after installation completion I was able to login to Windows 11 but again after I restarted the laptop it stucked forever on the back login screen. To power cycle your computer, shut it down (you can just hold the Power button until you hear it turn off) and unplug it from the wall. I tried several tricks with display drivers, sensor driver, commands just for the fun. Tried the DNS flush, the reinstallation, VPN access, everything that was recommended. Jan 5, 2021 · My pc has a completely black screen but everything else seems to be working. Feb 22, 2025 · A power cycle can clear out any stubborn glitches. If you still see the black screen, then go on to try the next fix. For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B to reset your graphics driver. When I start up my x17, I'll get the Alienware logo but no spinning circles underneath it. Power Cycle . Ctrl + Alt + Del to display security options. The same can happen when putting the machine to sleep by closing the lid. One of the main causes of the VMware Horizon black screen problem is a support issue with the physical device display. Try booting into Safe Mode or performing a system restore to fix the issue. Unsupported display resolution. i7 6700hq 980m 8gb The screen goes black when i am playing games, yesterday I heard a small click sound before the screen went off. May 24, 2021 · Settings set to 3840 x 2160 at 120 hz. Have also tried taking out power cable and using dell display manager to try and factory reset the settings without any success. How to Fix a Alienware Not Turning On, Black Screen, Startup Problems [Tutorial]Media Creation Utility: https://www. Adding to my previous post, when I am able to boot windows after repowering it for the second time, I can restart the pc as multiple times and have no issue with a black screen. Apr 19, 2019 · Support ordered another replacement (keyboard number 3), and when we booted it up it all seemed fine until right after login - then black screen. Mar 30, 2019 · I have even done a fresh windows 10 installation without connecting to internet. I'll have to hold the power button for 10 seconds, wait a second, and turn it back on. I'm 99% sure it's not hardware since I currently have two of them side by side with the same Feb 26, 2022 · Hello, we see you are looking for assistance. My computer was unresponsive so I turned it off and powered back up. Apr 22, 2023 · After it goes black, when I press the power button to try and get it back on, it seems the black screen is partly because pixel refresh started on its own (although the settings are to do it in standby mode ONLY). And more often than not, the login screen will turn black while the rest of the machine is working fine (I can even login blindly). I then forced it to shut down again and this time I unplugged all USB peripherals from the laptop and I was finally able to get into the OS. Still nothing but black Jun 12, 2024 · Hi all, A bridge BIOS is available for installation. Booting onto safe mode uses the laptop screen. If i keep this up for a few hours it will stay working until i turn it off again. Set the display to never turn off during video playback. Then by chance, I switched my internet connectivity to my portable WiFi, which has lower latency at times and is on a different service provider. Dec 1, 2023 · Common contributing factors to a black screen include a loose HDMI connection, a buggy Windows update, or issues with the graphics driver. Oct 25, 2024 · 3) Restart your computer and see if the black screen is gone now. Nov 23, 2023 · By following these steps, you should be able to determine the cause of the black screen on your Alienware computer. Jul 7, 2018 · So my laptop has been acting up recently. My dell loading screen showed up then it went to a black screen with a movable cursor. I have had this M18x for more than 5 years now and never complained. If your system is booting up but goes black right after login, then Windows Explorer might be malfunctioning. How To Fix black screen with cursor after login to Windows 10, 8. The screen will briefly go black and come back on. The result is unequivocally the same : Black screen and roll back. Apr 6, 2016 · Hi I got a new alienware 15r2 15 days ago. Feb 1, 2022 · ElRonin0,. If external screen works, try Dell F12 ePSA diagnostics test to check computer hardware. My keyboard is still responsive, but the only way I have found to get the screen back on is to do a hard power down on the machine (holding the power button for 5 seconds) and then turning it back on. . So I tried cleaning the graphics card contacts and PCIe slot (despite the motherboard being new) and noticed something: to power my NVIDIA RTX 3070 card, I had used two connectors from a Amazing to see these new Alienware laptops failing already, my Alienware 18 r1 which is 8 year old never had any issues and rocks till this day daily. microsoft. Restart the Windows Explorer. After updating windows updates and dell updates, its windows functions was not working, windows start button was not responsive with same things happened with windows settings. 0, but that resulted in a black screen and a reset after waiting 45min…way too long). Jul 20, 2024 · 3. Having troubles after updating the Aurora R12 to the latest BIOS update (1. Jul 11, 2014 · I have never seen this pc before and don't know what happend exactly. Windows will also try to re-initialize the screen during that time. From restarting critical processes like Windows Explorer to ensuring your graphics drivers are up-to-date, each solution addresses common underlying causes. The screen will go blank intermittently (maybe 5-6 times a minute?). Disconnecting all periferals. Here's how to fix the problem. Clicking on the black screen does nothing, selecting Ctrl+Alt+Delete from the action tab of the connection screen also does nothing. Nothing is shown on screen in terms of BIOS, grub or the Alienware logo. shine torch along length of screen) and there a very faint image, replace backlight. May 12, 2022 · Hi @AquaAngel thank you for sharing update. Feb 17, 2025 · On certain Alienware Area51 desktops after BIOS update the display monitor may show a black screen and the keyboard has no function or no light for a few minutes. Most of the time it would take opening and closing lid several time to get anything. The problem is I can't find a permanent solution to this problem, the problem gets solved just by a simple restart but will be back the next day. But when I open it again, the screen turns on for half a second and then turns black. It's like the monitor loses connection or something. If that’s the case, kindly uninstall the latest version from safe mode to see if this solves the problem: Navigate to Control Panel from the Start Menu. It had this issue where the Alienware logo would show up on start up but it won’t go further. I can open the task manager with CTRL ALT DEL and see all the processes however trying to restart explorer did sometimes fix it, sometimes not. Mar 17, 2023 · My Alienware Aurora R12 was showing a black screen after I put my passcode in. Restart your Intel(R) HD Graphics 530, i opened and clicked play on spotify web on my main screen and my 2nd screen went blank ever since, but still has images during start up. Starting to feel really nervous about my $3. If that black screen comes up everytime you boot up ur pc, try disabling "Fast Boot" from msconfig. Jun 8, 2023 · I have attempted to turn off the laptop, but that too has done nothing, and i cannot restart normally because not even my sign in screen is appearing. May 27, 2024 · I am trying to install a Linux Mint on my new laptop from a usb. Dec 21, 2021 · Since my last post, Dell has sent me a new R13. It also happened once minutes after pixel refresh. Feb 18, 2020 · I have been experiencing a strange black screen after I login in Windows 10. Since then I can't get it to boot properly. To fix it, you can reset the bios first to see if solves your problem. Instead of going to my desktop, I get a black screen with the cursor visible. Please run Malwarebytes Free to fix viruses and other malware when OS has minimal drivers without internet connection. That worked for me. Opening the lid will show the login screen for 2 seconds before it turns black. Windows installs the Microsoft basic display adapter, screen goes to 1920×1080, and it runs just fine like that. Hoping to see if anyone here has anymore ideas. Uninstall Windows Update or System Restore. Jun 15, 2024 · - after forcing shut down, it take some time to "resurrect" it; sometimes the alien logo above the keyboard blinks, sometimes the black screen appears, then reset automatically, and sometimes the keyboard, logo and touchpad light just stay changing colors. No virus, no malware, win 10 up to date an 5581 model approved for update. Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. Jul 5, 2021 · The Windows 10 login screen showed, but after login Windows 11 was running fine. Screen goes black after installing drivers Black screen after I have an alienware 15 and I recently updated my computer with the latest security updates and after it restarted the login screen appeared, i was able to login and everything was fine. Disable Hardware Acceleration: Out of curiosity, I added the stcok ram to other slot (black). If you wait like 10-30 minutes, the black screen should be gone and you can use Windows again. I am following the Dell's recovery instructions specific to alienware. When cold booting I see the bios, Windows starting up. There are additional cards in it from alienware for the tower lights and fans, the CPU pump and fan are not connected on the motherboard but on an additional card on the top of the tower. However, by systematically approaching troubleshooting, users can often resolve this issue effectively. Jul 27, 2022 · You should see a blinking or a dim light after doing this, and your screen will light up. My main is connected to my GPU (GTX 970) while my 2nd is to my motherboard. I see that the screen flickering is noticed during the startup and the issue is not seen when the NVidia GPU is disabled. Apr 16, 2024 · It’s a driver issue from AMD, I comment a Reddit thread with links to either AMD or the Dell driver needed for it to work. Here are some suggestions: Check Power Settings: Ensure that sleep and display turn-off settings are correctly configured. g. When I attach an hdmi cable, the tv shows the screen perfectly (or at least the login or after, don’t know why it doesn’t show the alien logo anymore when loading). exe file (I previously tried to update to 2. The fans are quite audible when the black screen occurs. Dump says it was a BSOD: Doing a "Clean PC" install seems to fix the issue, but I have no control over cooling, lights, etc. I type the pin and I get the Welcome message. Is it possible to use HDMI socket and run a cable to an external TV or external monitor to confirm that GPU is working. But later on the same day when i started up my computer, it booted, but there was a flicker of a gray pixelated-ish screen and nothing happened. If I restart the PC, about 5 seconds after the login screen appears, it goes black. Black Screen While Watching YouTube. Jan 27, 2025 · The computer displays the Alienware logo but does not move past that point. So I tried to log off and now when I turn it on the logo shows then it goes to So after a few hours of gaming my Alienware M17 R4 screen suddenly turns black while the laptop itself still runs. Once it booted into windows the internal screen would be black, external would flash once every 5-10 seconds. 11. I can use win+L and ctrl+alt+del and all that, and nothing has seemed to work so far after googling and watching videos. currently I am trying the CTRL+ESCAPE with my usb stick but cannot get to the recovery menu. I was battling with the black logon screen for weeks using my home internet. Or speak with a Dell technical expert by phone or chat. This occurs on devices with 1 user or multiple users on the same device. The menu has Lock, Switch user, Sign out, and Task Manager. It was a workable situation. I looked at logs and showed firmware update failed. Just for it to do the same thing. 5. How to Fix a Black Screen That Appears Before You Log In If the black screen appears before you sign in to your computer, run through these fixes. What I had to do is follow instructions I was linked to, remove back panel, disconnect battery, plug in AC adaptor, hold power button for a while to see the power light blink then let go of button, after a few restarts it came back to life, it worked initially then went back into the fault state, after a couple of more tries I got back in, I Aug 27, 2024 · The black screen issue after login on Windows 11 can be both a nuisance and a concern. Rebooted, black screen. Jan 18, 2022 · Win 11 installation work fine until I restart the computer with a black welcome screen black screen with white text. This happens while I was playing games and the screen just blacked out but the sound is still playing. Would randomly black screen after log in. So, because Windows 10 is not maked fully for hard disks, it can bring that black screen with cursor. When i press Ctrl + Alt + Del, a menu shows up. My device is an Omen gaming laptop with an Intel Core i7 and is running Windows 11. Apr 19, 2015 · I turn on my PC, and Windows shows it's normal loading screen, after which it goes into a completely black screen, with just the mouse in the middle. Mar 7, 2020 · My Dell Alienware m17 r2 suddenly does not show anything on the screen. Just had to make sure I had the latest Intel driver for my chip and I never had another issue. I ended up holding power button to turn it off. 3k laptop investment Apr 27, 2024 · I have an Alienware R17, had issues with the HDD so i bought and installed new hard drive and SSD installed windows 10 on bootable USB now im just getting black screen on load up tried to reinatall again and i get the same black screen after seceting in the BIOS it loads then goes black but stays running ive tried everything im out of options Sep 4, 2013 · My laptop screen was not appearing on my tv so I right clicked on my desktop and clicked the option to move screen to tv. Thankfully I happen to have a 7970 lying around that a friend left here at a LAN party a year or two ago. I just tried cmos reset just in case. Dec 1, 2024 · Since yesterday, my pc becomes a black screen after I login. My mouse works while in the black screen and I can press Ctrl + Shift + Esc to open task manager. The computer stays on a black screen with text but does not move past it. Please help Dec 7, 2022 · A beep sound with a flickering screen will appear. Another possible cause of black screen can be corrupt bios settings or outdated bios version. Dell-Rahul posted the resolution below. Provide to us the private Dell PC Service Tag. Feb 14, 2021 · If screen is put in oblique light (e. It is an Alienware m18 r1 with 32 gigs of ram. Are There Any Specific Troubleshooting Steps I Should Follow To Fix The Alienware Black Screen Issue? The Alienware black screen issue can be frustrating, but there are steps you can take to troubleshoot and fix the problem. I plugged all my USB peripherals back and everything is still working. I am not sure that it is even on my pc. The pixel refresh popup appears and say I can select "Yes" to continue the pixel refresh and turn the monitor off. Every few seconds it will black screen, sometimes it doesnt black screen long enough to pass boot, but will black screen afterwards, but i can just press the power button to sleep and bring it back up. exe and press Enter. I would press the power button once and it would turn off/hibernate and then on pressing it again the login screen would show up. The keyboard backlighting also shows, and I can see that the screen is blank not off (it is lighter than when the power is turned off, but nothing is shown). com/en-us/software-download/win Recently bought the AW3423DWF on sale and loving everything about the monitor except that it will randomly go black even when the power is turned on. Periodically Windows 11 periodically black screens and recovers. The keyboard and the lit name on the monitor itself both come on brightly (proving it is receiving power), but the monitor shows nothing. Nov 6, 2022 · Stack Exchange Network. Sep 2, 2023 · When cold booting I see the bios, Windows starting up. Might give the END then plugging in AC a go when I return this evening Have tried with DP, HDMI and no cables, but i am not able to get any thing to display, even the on screen menu doesn't work. However, after waiting a few minutes on the black screen, it just randomly boots and is back to Oct 26, 2024 · Shortly after the screen went black, I thought the laptop had gone to sleep until I moved my mouse and the screen stayed black. Nov 20, 2020 · As VMware VDI administrators, you should learn the common issues that could lead to VMware Horizon displaying a black screen for your users and how to fix them. To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P to choose a presentation or projection display mode. And now it gets really weird. The motherboard is LA-L611. How to fix Windows 10 black screen with cursor after login/you logged into account. If the video screen displays anything at all during the startup process, but is now black. 1), as this resolves the slow performing RAM issues. The only solution I found was changing the refresh rate in the windows display settings (Doesn't matter what I change it to, even changing it back and forth works). It'll resolve itself when I power cycle it but it's a frequent enough occurrence that it is annoying--oftentimes happening mid I tried to update the BIOS downloaded directly from Dell using my service tag via Windows to BIOS version 2. 1. Jul 1, 2023 · After login windows desktop did not start, just a black screen with mouse still working. Apr 22, 2021 · I recently bought laptop. It gave orange blinking light. i think it's a problem with your windows account. If the black screen is caused by a frozen display drivers, this should fix the issue and your screen should be back alive. vygsdqufosguhnkdiqtdfmkluibxizyhfjoxdtkpazesbrwwlywyluhchueesqnseonpxncsr